Speak with a customer service rep. The person you speak with will be the person permanently handling your account. We will review your situation. Then take an immediate course of action. 

We do a lot of things but primarily we focus on raising your scores. Most people are attracted to us because we work with all three credit bureaus in an effort to remove negative items form your reports. However we work on every part of your credit to obtain points where ever possible.

                              Is it guaranteed?

Yes! At any point during our program, for any reason, if you're not satisfied with our service then you're eligible for a full a refund. Few companies offer a money back guarantee. We do because we're customer service driven. Bottom line, we're small enough to give you the attention you deserve but big enough to get the bureaus to react accordingly.